Recent episodes.
Your first AI win was real. The flag is earned. The hill is not the summit. Most operators stop climbing the moment the photo looks good.
Trust in an agent isn't a deploy button. It's five stages, and most operators flip the switch when they should be turning the dial.
Two AI tools, same team, same quarter. The one that took shipped useful at sixty percent. The one that died chased perfect for six months.
If your Pass is routing tickets in real time, you don't have a Pass. You have an air-traffic controller in the wrong job.
